Headquarters: Mclean, VA, USA
We're looking for a new team member and you just might be that person! If you have the ability to deliver an exceptional customer experience, enjoy the variety of pitching in and delivering great work in multiple areas, like to learn, and want to make a positive impact in the world... we want to talk to you about joining our team.
In this role, you'll be the first point of contact in delivering quality care to our valued clients and partners by answering questions, making requested updates to client websites, and helping solve problems. You'll also join forces with our team to help deliver impactful and engaging websites by managing and deploying content.
If you're a proactive problem solver, a self-starter, and a customer service ninja, keep reading!
Some of the things you might do:
In order to be great at this job, here are some of the skills and attributes you'll need to succeed:
Some things to know about us:
Still with us?
Great. Because we've got some good news:
In exchange for your services, you'll be rewarded with a flexible work schedule, competitive pay, unlimited leave, as well as participation in our annual shutdown (often two weeks off, sometimes more, at the end of the year). Plus, we celebrate most U.S. federal holidays by not working.
We welcome applicants from around the world, but please, no outsourcing companies or staffing agencies.
To apply, please email email@example.com. Use the subject line "Customer service is my JAM" and tell us about a time you went out of your way to make someone's day.